Are you at risk of knowledge transfer?

How to retain knowledge in your organisation when a consultant or temporary member of the team leaves.


Hiring a consultant or temporary resource into your organisation can work really well. It quickly gives you capability that you didn't previously have and provides new perspectives on a problem or challenge that you might be facing.

 

However, consultants and temporary workers are typically exactly that, temporary. So what happens to the knowledge and information they have collected about your organisation when they leave? Typically, the knowledge leaves with them. This creates an opportunity whereby expensive consultants can become embedded in your organisation from the dependency they've created on themselves. This has both positive and negative consequences depending on your scenario or situation.

Good consultants pride themselves in how quickly they get up to speed with your organisation, the challenges you face and the relevant solutions they then come up with but this typically isn't easy it means meeting with multiple people, collecting and studying multiple artifacts and documents and having multiple conversations that takes time and effort to pull together on both sides of the consultancy engagement.

The top 3 tips for keeping hold of information from traditional consultancy engagement:

  • Ask for all minutes and meetings notes form anecdotal meeting conversations, not just the analysis that has been gleaned from the notes that have been taken as this is typically an interpretation
  • Make sure you get the models and the calculators that have been used by the consultancy, not just the outputs from eh calculations themselves
  • Assign 1 or more people to work alongside the consultancy to understand the process and the information being collected so when the consultant leaves they can continue to work with the data collected.

What if you could hold this information in a meaningful way both during and after your consultancy engagement. What if you could transparently see the information that was being collected during the consultancy engagement and objectively assess and analyse the quality of the data against a certain goal or insight that you're trying to obtain.

Now you can.

CoPerceptuo is a new application that guides you in collecting, analysing relevant data that helps you create presentations and business cases to attain a certain goal. It's built by consultants using a data model that has been tested over numerous years of engagements with clients.

Get in touch to find out more 

 

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