YOUR GUIDE TO THE COPERCEPTUO PLATFORM

Driving focussed delivery using reduced resources

Understand how you can enable more focussed and effective engagements for your clients using CoPerceptuo

Digital change, driven by data
IMPROVE REVENUE

Form New Revenue Streams

Create and sell insights through the platform specifically for your clients.

REDUCE COST

Reduce Cost and Effort to Engage

Compliment anecdotal evidence with hard facts without collecting lots of documents.

INCREASE QUALITY

Wow Clients with Insights

Take your outputs to another level and evidence decisions based on insights.

Enable new client offerings

Here's some suggestions of new offers you could promote through the use of CoPerceptuo in your consultancy

Review

1.Offer customer self-serve specific point solution reviews based on your expertise

2.Create capability assessments relative to your specific expertise

3.Surface custom insights that only your customers can get from you

Resource

1. Offer operating model analysis based on capability, capacity & complexity

2. Keep abreast of capacity challenges and proactively suggest new hires

3. Advise on people costs based on capability, experience and market rates

Transform

1. Broaden remit on client projects through expanded expertise

2. Offer a number of specific domain impact analysis projects

3. Perform application reviews based on the insights you’re producing

Support

1. Take on greater oversight using a consistent baseline to track progress

2. Advise clients earlier in the buying cycle for new projects or services

3. Offer new insights through the platform based on their baseline

Applications (8)

Specialist reviews

  • Get at-a-glance understanding of where your issues are
  • Delve into insights to spot opportunities for change
  • Spot opportunities for cost saving and improvement
  • Focus expensive expertise on finding the root cause

Collaborative by design

  • Collaborate and break down siloes of data sharing
  • Set tasks of data to be shared from your team
  • Context mapped automatically across the model
  • Reducing the need for complex enterprise architecture
Data Taxonomy 2
Goals Alignment

Insights on a fraction of the data

  • Collect only what you need when you need it
  • Easy-to-understand interface to upload data
  • Lean approach to data collection saving time & effort
  • Guided by the platform as to what data to collect

Consumer feedback surveys

  • Enable user led decision making
  • Easy to canvass end-user feedback
  • Understand service issues to focus on change
  • Understand frustrations stakeholders may have
User Surveys2
Capability Assessment

Questions turned into insight

  • Assess capability to mine for improvements
  • Over 750 questions to choose from out of the box
  • Over 120 capability attributes to assess
  • Drive service improvement based on best practice

API connectivity (coming soon)

  • API connectivity to thousands of platforms
  • Connect to a range of ITSM and discovery platforms
  • Easily keep records in CoPerceptuo up to date
  • Remove the need for double entry of data to systems
CoPereptuo API Connectivity

Knowledge Domains

Knowledge Domains

 

 

What do we mean by knowledge domains? A knowledge domain is an area of data we collect so insights can be built from multiple perspectives and viewpoints.

  • Enable user led decision making
  • Canvass end-user feedback
  • Understand service issues
  • Understand stakeholders frustrations