YOUR GUIDE TO THE COPERCEPTUO PLATFORM

Digital change in your hands, using your data, in your own way...

Explore the features of CoPerceptuo and see how it could help you enable greater value from your IT service.

Digital change, driven by data
SMARTER DECISIONS

Make Smarter, Faster Decisions

Hold the right knowledge in the right context to drive the right decision.

REDUCE RISK

Reduce Risk, Ensure Compliance

De-risk by improving security capability, capacity & reducing legacy technology.

ENABLE SUSTAINABILITY

Enable Sustainable Services

Foster economic & environmentally sustainable tech services.

Turning knowledge into insight...

Gathering knowledge from multiple sources inside or outside your teams can be time-consuming, effort-intensive and frustrating.

Then, even with this knowledge, it doesn't always help...

CoPerceptuo takes the effort out of knowledge gathering and provides real actionable insights which can be shared in a clean and straightforward format.

Applications (8)

Specialist reviews

  • Get at-a-glance understanding of where your issues are
  • Delve into insights to spot opportunities for change
  • Spot opportunities for cost saving and improvement
  • Focus expensive expertise on finding the root cause

Collaborative by design

  • Collaborate and break down siloes of data sharing
  • Set tasks of data to be shared from your team
  • Context mapped automatically across the model
  • Reducing the need for complex enterprise architecture
Data Taxonomy 2
Goals Alignment

Insights on a fraction of the data

  • Collect only what you need when you need it
  • Easy-to-understand interface to upload data
  • Lean approach to data collection saving time & effort
  • Guided by the platform as to what data to collect

Consumer feedback surveys

  • Enable user led decision making
  • Easy to canvass end-user feedback
  • Understand service issues to focus on change
  • Understand frustrations stakeholders may have
User Surveys2
Capability Assessment

Questions turned into insight

  • Assess capability to mine for improvements
  • Over 750 questions to choose from out of the box
  • Over 120 capability attributes to assess
  • Drive service improvement based on best practice

API connectivity

  • API connectivity to thousands of platforms
  • Connect to a range of ITSM and discovery platforms
  • Easily keep records in CoPerceptuo up to date
  • Remove the need for double entry of data to systems
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Knowledge Domains

Knowledge Domains

 

 

What do we mean by knowledge domains? A knowledge domain is an area of data we collect so insights can be built from multiple perspectives and viewpoints.

  • Enable user led decision making
  • Canvass end-user feedback
  • Understand service issues
  • Understand stakeholders frustrations